ZOQENA
ZOQENA is a vendor compliance platform that automates Certificate of Insurance tracking, document verification, and risk management for property.
About ZOQENA
ZOQENA is a cloud-based compliance management platform engineered for commercial real estate firms, general contractors, and facility managers who oversee third-party service providers. The software centralizes Certificate of Insurance collection, contractor credential checks, and license verification into an automated workflow. By reviewing policy limits against custom contractual requirements, the system prevents unvetted subcontractors from stepping onto active job sites or commercial properties without adequate coverage.
Instead of relying on manual email exchanges and spreadsheets to catch expired policies, operations teams can configure alerts that notify vendors weeks before their coverage lapses. Subcontractors manage their submissions through an external onboarding portal called ZOQENA Passport. This mechanism allows tradespeople to upload endorsements, licenses, and renewals once, then share their verified compliance records across multiple property owners and active job sites.
Risk managers gain visibility through centralized dashboard analytics that flag policy deficiencies, missing endorsements, and unauthorized exclusions in real time. The platform maintains audit-ready digital logs of every document exchange, approval timestamp, and coverage waiver. These immutable records help property owners and general contractors protect themselves during formal safety audits, insurance claim disputes, and tenant litigation.
Works with
Features
- Centralizes vendor compliance documentation
- Tracks certificates of insurance and expirations
- Offers reporting and remediation request tools
Use Cases
- Manage contractor compliance across property portfolios
- Track vendor insurance requirements and gaps
- Organize compliance history for audits and reviews
Verified facts
Checked by the StackLedge team.
FAQ
What does ZOQENA do?
ZOQENA streamlines vendor and contractor compliance management by providing tools for document management, remediation requests, and reporting.
Who can benefit from using ZOQENA?
Organizations in sectors like construction, hospitality, and commercial real estate can benefit from ZOQENA's compliance management tools.
What features does ZOQENA offer?
ZOQENA offers features like centralized documentation, COI tracking, and reporting tools to help manage vendor compliance effectively.
Is two-factor authentication available for team accounts?
User account authentication is managed through secure cloud authentication infrastructure supporting encrypted sessions, password complexity controls, and email verification.
Can insurance brokers upload certificates directly on behalf of contractors?
Yes, contractors can invite their insurance agents or brokers directly into the submission portal so that brokers can upload revised COI files and updated policy endorsements on the contractor's behalf.
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